Privacy Policy

LAST UPDATED: JANUARY 1st, 2017

This document describes DeskDrop’s practices regarding the collection, use and disclosure of the information we collect from and about our users when they use DeskDrop web-based and mobile applications (our “Services”). This privacy policy is here to help you understand what information we collect with our Services, how we use it, and what choices you have. By accessing or using our Services, you agree to this Privacy Policy and to our Terms of Service.

In a nutshell

Data collection and use

Information you provide to us

We collect personal information, such as your name and email address, when you sign up for an account on our Services. We may also collect optional information such as a photograph, phone number and role at your company. Any other optional profile information that you elect to associate with your account is referred to herein as your “Profile Information.”

We may use your email address to send you Services-related notices (including any notices required by law, in lieu of communication by postal mail). We may also use your email address to send you announcements and information about other products or services (including third party services) that you may be interested in (together, the “Marketing Messages”). You may opt-out of receiving Marketing Messages at any time by following the instructions provided in the Marketing Message. Through a Services settings interface, you may also opt-out of receiving categories of Services-related notices that are not deemed by DeskDrop to be integral to your use of the Services.

If you choose to use our invitation service to invite a user to the Services, we will ask you for that person’s email address, and automatically send an invitation. DeskDrop stores the information you provide to send the invitation, to register the user if your invitation is accepted, and to track the success of our invitation feature.

We do not store payment information. If you are a user of any of our paid premium services, we will use a reputable third party credit card payment processing company to collect payment information, including your credit card number, billing address and phone number.

Your content

Your use of our Services will eventually involve you uploading or inputting pieces of content into them; This may include external and internal links, free text and images, team names, etc. (together, the “Content”.) You can control how your Content is shared with others.

Your content will be indexed and used to improve our Services functionality in the context of your organization.

We may also analyze the Content in aggregate and on an anonymized basis, in order to better understand the manner in which our Services are being used.

Automatically collected information

Cookies

DeskDrop uses cookies, or similar technologies like single-pixel gifs and web beacons, to record log data.

We use both session-based and persistent cookies. Cookies are unique to your DeskDrop account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

Some cookies are used in order to remember that you are logged in and last action you took. Other cookies are not tied to your DeskDrop account but are unique and allow us to do site analytics and customization, among other similar things. If you access DeskDrop through your browser, you can manage your cookie settings there but if you disable all cookies you may not be able to use DeskDrop.

DeskDrop sets and accesses our own cookies on our company-owned domains. In addition, we use 3rd parties like Google Analytics and Mixpanel for website analytics. You may opt-out of third party cookies from Google Analytics and Mixpanel on their respective websites.

Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to “do not track” signals.

Log files

When you use our Services, our servers automatically record certain information in server logs. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, mobile carrier, and other such information. Log files help us to monitor, analyze, improve and maintain our Services and to diagnose and fix any Services-related issues.

Device identification

When you access our Services using a mobile device, we may collect device-specific information from it, such as the type of device you are using, its operating system, and mobile network information. We may associate device identification information with your account to customize our Services to your device and to analyze any device-related issues.

Geo-location information

We may collect and process information about the location of the device from which you are accessing our Services. Precise GPS from mobile devices is collected only with your permission. WiFi and IP addresses received from your browser or device may be used to determine approximate location.

How your information can be shared

Inside our Services

We will display your Profile information on your profile card and elsewhere on our Services in accordance with the preferences you set in your account. You can review and revise your Profile information at any time.

We will display your Content within our Services as directed by you.

If you elect to use a third party application to access our Services via our APIs, then we may share or disclose your account and Profile information and your Content with that third party application as directed by you. We are not responsible for the privacy practices of such third parties so you should make sure you trust the application and that it has a privacy policy acceptable to you.

With business partners

We may utilize trusted third party service providers to assist us in delivering our Services. For example, we may use third parties to help host our Service, send out email updates, or process payments. These service providers may have access to your information for the limited purpose of providing the service we have contracted with them to provide. They are required to have a privacy policy and security standards in place that are at least as protective of your information as is this Privacy Policy.

For legal reasons

We may disclose your information (including your personally identifiable information) if required to do so by law or subpoena. We may also disclose your information to our legal counsel, governmental authorities or law enforcement if we believe that it is reasonably necessary to do so in order to comply with a law or regulation; to protect the safety of any person; to address fraud, security or technical issues; or to protect DeskDrop’ rights or property.

In an aggregate (non-personally identifiable manner)

We may disclose aggregate non-personally identifiable information (such as aggregate and anonymous usage data, platform types, etc.) about the overall use of our Services publicly or with interested third parties to help them understand, or to help us improve, our Services.

Information protection

DeskDrop takes reasonable steps to protect information you provide to us as part of your use of our Services from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store and the current state of technology. When you enter sensitive information (such as credit card information) we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. However, no electronic or email transmission or digital storage mechanism is ever fully secure or error free.

For more information about our security practices, contact us at security@deskdrop.co.

Links to other web sites

We are not responsible for the practices employed by websites linked to from within our Services, nor the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy is no longer in effect and your activities on that third party website is subject to such third party website’s own rules and policies.

Your choices about your information

You may at any point decline to submit personally identifiable information through our Services, in which case DeskDrop may not be able to provide certain services to you.

Risks inherent in sharing information

Although we allow you control where you share your Content and what information is included in your Profile and take reasonable steps to maintain the security if the information associated with your account, no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you share your Content and we are not responsible for third party circumvention of any privacy settings or security measures on our Services.

Children’s information

Our Services are not intended to be used by people under 13. DeskDrop does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register for an account on the Service. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information. If you believe that we might have any information from or about a child under 13, please contact us at privacy@deskdrop.co.

International data transfer

We may transfer information that we collect about you, including personally identifiable information, to affiliated entities, or to other third parties (as provided herein) across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. and the use and disclosure of information about you, including personal information, as described in this Privacy Policy.

Safe harbor

DeskDrop complies with the U.S. - E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. DeskDrop has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view DeskDrop’ certification, please visit http://www.export.gov/safeharbor/.

Changes to our privacy policy

If we change our Privacy Policy, we will post those changes on this page and let our users know through our Services. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

For questions about these or any DeskDrop terms or policies, email us at info@deskdrop.co.